Good Faith

Good faith in the accommodation context means making an honest, sincere effort to find an effective accommodation. Both employers and employees are expected to participate in good faith.

For employers, good faith includes: - Responding promptly to requests - Asking clarifying questions to understand needs - Genuinely considering accommodation options - Explaining reasons for any denials - Being willing to try accommodations - Not retaliating against employees

For employees, good faith includes: - Providing accurate information about limitations - Responding to reasonable documentation requests - Being willing to consider alternatives - Communicating honestly about what's working

Failure to engage in good faith can support a discrimination claim, even if an accommodation wasn't ultimately possible.